Returns Policy




Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the policy on the product page shall prevail over the general returns policy. Do refer the respective item's applicable return policy on the product page for any exceptions to the table below.

The return policy is divided into three parts; Do read all sections carefully to understand the conditions and cases under which returns will be accepted.



Part 1 – Category, Return Window and Actions possible


Category :

Returns Window, Actions Possible and Conditions (if any)

Lifestyle: Clothing, Footwear, Watches, Sunglasses, Fashion Accessories :

10 days
Refund, replacement or exchange


Part 2 – Returns Pick-Up and Processing


In case of returns where you would like item(s) to be picked up from a different address, the address can only be changed if pick-up service is available at the new address

Unused Product :

The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/ warranty seals (wherever applicable).

Undamaged Product :

The product should be undamaged and without any scratches, dents, tears or holes.

Undamaged Packaging :

Product's original packaging/ box should be undamaged.


Part 3 - General Rules for a successful Return


In certain cases where the seller is unable to process a replacement for any reason whatsoever, a refund will be given.

During open box deliveries, while accepting your order, if you received a different or a damaged product, you will be given a refund. Once you have accepted an open box delivery, no return request will be processed, except for manufacturing defects. In such cases, this category-specific replacement/return general conditions will be applicable.